Accelerating Projects
Digital transformation
Change

Project

Management

Organizing and managing projects and teams to deliver results and benefits.

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customer

experience

Creating awesome experiences that delight customers and keeps them coming back.

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Organizational

alignment

Anchoring change, assuring customer satisfaction and continuous improvement. 

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Project Management

We help companies structure and manage agile projects.  Idea formulation, prototyping, market testing, launch, ramp-up: we promise more speed, quality and benefits throughout all project phases.

Expertise

  • Project planning & execution
  • Lean startup methodology
  • Milestones & deliverables
  • Team building
  • Governance & reporting

Customer Experience

We help companies design and implement awesome customer experiences. This leads to higher customer satisfaction and translates into more sales, repeat purchases and referrals.

Expertise

  • Customer experience design
  • Rapid prototyping, MVP
  • Usability testing
  • Experience validation
  • Customer feedback

Organizational alignment

We help companies anchor change and adopt the processes and Best Practices needed to stay focused on customers and assure continuous improvement. Specialized in lean management systems, we can guide you all the way to the ISO 9001 certification.

Expertise

  • Organizational design
  • Process modelling
  • Internal audit
  • Management reviews
  • ISO 9001

Clients

A selection of client companies – big and small – that have trusted Systemic Consulting. 

“I found the quality of your work astounding in regards to responsiveness, bringing ideas, flexibility and understanding the needs. Thanks for the excellent job! “
Bartosz Zabawa - Senior Consultant

Project Examples

Contact

Joel Tendon

Joel has over 25 years’ experience managing projects, designing customer experiences and aligning organisations.

He has managed strategic projects for Swisscom in the fields of new product development, CRM, sales automation, PRM, e-commerce, apps and app marketplaces.

Joel has founded two VC-funded high-tech startups in the fields of consumer mobile and B2B web apps. 

info

Address

Systemic Business Performance, Joel Tendon
Planches 18, 2016 Cortaillod,
Switzerland